ABOUT US
OUR HISTORY
Founded in 2025, Vital Trust Ambulances was created to meet a critical need: providing dignified, high-quality medical care for tourists in Quintana Roo.
With a clear vision to deliver fully integrated medical transport services, we support patients from the moment an emergency occurs through every stage of their medical journey, ensuring continuous care, coordination, and peace of mind.
In complex situations, we also coordinate international transfers and, in the unfortunate event of a patient’s passing, provide professional repatriation services to their home country.
AMBULANCE WITH UNIFIED STRATEGY IN QUINTANA ROO
EMERGENCY CALL RECEIVED
Whenever a guest or client at your property needs assistance, we respond immediately.
EMERGENCY CALL RECEIVED
Whenever a guest or client at your
property needs assistance, we respond immediately.
WE CONTACT THE PATIENT’S INSURANCE
We contact the insurance to ensure the patient can be admitted to the nearest hospital.
CONTACT THE PATIENT INSURANCE
We contact the insurance to ensure the patient can be admitted to the nearest hospital.
ARRIVAL AT THE HOSPITAL
We ensure the patient is properly received, in coordination with their insurance.
AMBULANCE ARRIVES TO THE HOSPITAL
We ensure the patient is properly received, in coordination with their insurance.
FOLLOW-UP TRANSFER IF NEEDED
If the patient needs to be transferred to another hospital, we provide safe transportation.
FOLLOW-UP TRANSFER IF NEEDED
If the patient needs to be transferred to another hospital, we provide safe transportation.
TRANSFER TO THE PATIENT’S COUNTRY
We can arrange safe international medical transport to the patient’s home country.
TRANSFER TO THE PATIENT’S COUNTRY
We can arrange safe international medical transport to the patient’s home country.
PATIENT REPATRIATION
In the event of a patient’s passing, we can coordinate the repatriation of the body or ashes.
REPATRIATION FOR THE
PATIENT
In the event of a patient’s passing, we can coordinate
the repatriation of the body or ashes.
3 REASONS TO TRUST US
3 REASONS TO TRUST US
INSURANCE COVERED SERVICE
We can assist with insurance coordination whenever applicable, helping reduce delays and simplify the process for patients.
PATIENT-CENTERED CARE
Our priority is protecting human life, delivering care with urgency, precision, and compassion.
PROFESSIONAL AND RELIABLE CARE
Every transfer is executed with precision and responsibility, ensuring patient safety at every stage.
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WE ASSURE CUSTOMER SATISFACTION WITH PERSONAL CARE
Every day, our team works with the certainty that every second counts and every life matters. We rely on our expertise and technology to rise to the moment when people need us most.
+52 1 984 481 6510
24 Hours
7 Days
